Why is my Comcast Xfinity service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,046 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 14: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Will Comcast Xfinity compensate me for the outage?
The recent Comcast Xfinity outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map
The most recent Comcast Xfinity outage reports came from the following cities:Irwin, Acworth, Philadelphia, Chicago, Salt Lake City, Atlanta, Pittsburgh, Sacramento, Mount Laurel, Denver, East Newark, West Springfield, Olivehurst, Washington, D.C. and Trenton.
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| City | Problem Type | Report Time |
|---|---|---|
 Acworth | Internet | |
| Philadelphia | Internet | |
| Chicago | Internet | |
| Salt Lake City | Internet | |
| Atlanta | Internet | |
| Pittsburgh | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- ghost (@astralkash) reported
xfinity is trash. wtf.
- Pach (@PachhTV) reported
@KaleiRenay Xfinity is trash, I get horrible ping lag mid fights and it makes it so trash
- Syi666 (@SyiOfKargath) reported
I get that we all hate comcast. but how ******** did elon musk convince people to buy 60mbp/s for $120 when you can get 1gbp/s for less? #Starlink
- ➖ (@JenelleVictoria) reported
@KaleiRenay comcast is the worst, I would take spectrum 25 up/down over any "high speed" package comcast offfers
- RG | Matt (@NameeIsMatt) reported
@GodkuTV @comcast I have CenturyLink and they have never failed me in 5 years
- AlphaTube (@AlphaTubeTV) reported
@BlackjackOnem @Xfinity That sounds boring as **** haha been there done that when I worked at at&t doing lineman work
- Carti Kev (@NotKevinKlutch) reported
I can not wait to switch off of comcast to a better service provider.
- Aero Hyena 🧈 (@FeatherPianist) reported
@LinoYeen That sux, I hope Comcast will fix it soon
- 🌴Flapjack🌴 (@flapdoodlez) reported
solid 200 ping on tf2 tonight @Xfinity your service is atrocious
- KeysBeast (@KeysBeast1) reported
@GodkuTV @comcast Brother i feel you on that for the last week at times my up speed is .1mb i cant even get yahoo to open and my down speed was 4mb
- Nick Finger (@PSNiNICK20) reported
@CritzBTW @AvaGG @KaleiRenay I have Xfinity (Comcast), Where I am at. I don't know if I want fiber tbh. I haven't had really any solid issues. The WiFi gives me about 700Mb/s DL. 1,400Mb/s DL via Wired. Can't beat it for $70 monthly. I wish I had the upload to match it. But I'm not picky. I don't UL much.
- RG | Matt (@NameeIsMatt) reported
@GodkuTV @comcast That sucks I am sorry.
- The Phoenix (@AcePhoenixGamer) reported
Interesting stream tonight. Crashed halfway through because Comcast is ****, then had to cut my victory lap short because of a family emergency.
- AD | Budward (@BudwardBlains) reported
@NotKevinKlutch @SirBerds Damn.. comcast is my upgrade 🥲
- Jon B (@DrunkVoltron) reported
EVERY ******* DAY COMCAST. ******* FIX THIS ****
- the glove that didnt fit OJ’s hand (@brittypony) reported
@comcast I pay y’all TOO MUCH ******* MONEY for my tv to go out at the bottom of the ninth inning of the ******* college World Series. **** y’all. Honestly. Do better.
- SavvageSavvy (@Savvage_Savvy) reported
@GodkuTV @comcast Lol I feel that we have had so many issues with ours it’s crazy like they make sooooo much money to have soooo many issues it don’t make sense!!
- Danny 🇺🇸⚾️🍕🤪 (@LifeInAFishbowl) reported
Sad @Xfinity cable and internet is absolute ****. Finally have options to drop their garbage service. So damn glad. The prices are high snd the service has been **** for years. Moving on….
- Nick Finger (@PSNiNICK20) reported
@CritzBTW @AvaGG @KaleiRenay I have Xfinty (Comcast), Where I am at. I don't know if I want fiber tbh. I haven't had really any solid issues. The WiFi gives me about 700Mb/s DL. 1,400Mb/s DL via Wired. Can't beat it for $70 monthly. I wish I had the upload to match it. But I'm not picky. I don't UL much.
- nadia amine (@TheNadiaAmine) reported
@GodkuTV @comcast same **** happened to me L
- Aero Hyena 🧈 (@FeatherPianist) reported
@LinoYeen I wonder what it'll take for Comcast to fix their stuff :/
- Brandon (@fromhtxx) reported
@comcast fix yo **** bruh tired of these damn WiFi blackouts
- Darth Audio (@DustinSDowdy) reported
Dear @Xfinity, why do you fail so bad? Every time? Why do I pay you so much for so little?
- @dirtywoodchips (@PrimoPatricio) reported
@Xfinity why does your network always go out for me ? 3 am this is the 2nd time I’m kicked offline randomly and my network has to reset
- Veronica (@vinthenw) reported
I have never worked in a call center for Comcast but if I did you better believe I’d be ending every call with “Have a Comcastic day!” and letting customers draw their own conclusions about what kind of day that is.
- MATRIX_26 (@MATRIX_526) reported
@AlphaTubeTV @Xfinity There customer service is an absolute joke I had xfinity a few years back and had nothing but problems.
- AlphaTube (@AlphaTubeTV) reported
ONCE AGAIN MY INTERNET (@Xfinity) IS DOWN TO 50KB UPLOAD EFFECTIVELY MAKING MY STREAM LOOK LIKE MINECRAFT.It's a monopoly and the only internet I can get so they charge over double what I paid when I lived in California where everything else is double the price. Unbelievable.
- Fat Dad (@dkeerl) reported
Sometimes you're having an OK night, others you get a data cap email from @Xfinity and remember that US ISPs are straight up criminal compared to the rest of the world. Absolutely terrible service provider and will make sure to find a location with different providers when I move
- Fourwolfe (@fourwolfe) reported
Companies like @XfinitySupport don't care about you or what you need your service for. I have been offline for over 10 hours, and the only support they can care to give me or my family is a "restarting signal". (Btw comcast stop having your chat bots fake type, it's annoying asf)
- Dethnutz (@Dethnutz1) reported
@GodkuTV @comcast Sucks man. Smoke a fattie and catch up on clone wars!
