NRC Health on LinkedIn: Healthcare experience leaders and innovators presenting at HUB24 - NRC… (2024)

Excited about HUB24 in San Diego? Join us to explore how human-centered innovation is revolutionizing healthcare. Learn from top minds, including Dr. Geeta Nayyar, MD, MBA, and gain tools to enhance patient and employee experiences. "Revolutionizing healthcare requires new ways of thinking and providing care to a population that’s living longer and with more complex health needs," says Dr. Nayyar. Expect sessions on cognitive science in patient care, improving communication with rounding, and more. Walk away with action plans, emerging trends, and best practices to enhance your health system's performance. Don’t miss your chance – register today! https://bit.ly/3yU50jT#HUB24 #HumanUnderstanding #GoBeyond

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Join us for our first installment of “CAHPS Insider Live,” a quarterly webcast for healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance! During our June webcast, we'll focus on updates and proposed changes to the CAHPS survey, specifically the HCAHPS updates set for January 2025. Our experts will provide practical advice, answer your questions, and help you navigate the new landscape of CAHPS surveys. Sign up now at https://bit.ly/3yqwywW#HumanUnderstanding #CAHPS #PatientExperience

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Get ready for an enlightening experience at #HUB24 in San Diego! Don't miss Joseph Snipp, VP of Patient Experience and Consumerism at Aspirus Health, as he delves into the real patient experience scale. Get an inside look at his research that led to the action-planning process and discoveries about the repetitive nature of verbal and nonverbal cues. Plus, discover how to balance patient uniqueness with effective planning and elevate your organization’s success. Preview the agenda and register now! https://bit.ly/45gOarq #GoBeyond #PatientExperience

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Empathy in leadership isn’t just a buzzword — it’s a transformative approach for healthcare organizations. Just ask Jennifer Baron, CPXP, NRC Health’s new chief experience officer and veteran patient experience executive. In her interview with Authority Magazine, Jennifer shares: -The importance of creating trust and psychological safety within teams.-How understanding your team’s unique backgrounds fosters innovation.-Strategies to balance empathy with tough decision-making. Explore Jennifer’s insightful discussion on how empathetic leadership can drive exceptional patient and employee experiences. https://bit.ly/4caZGqE#HumanUnderstanding #EmpathyinLeadership #PatientExperience

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The potential of AI in healthcare is immense, especially in predictive analytics and risk stratification. However, challenges like data security, ethical concerns and patient trust remain. In fact, our research found that nearly 75% of healthcare consumers do not have a clear sense of how AI is used in healthcare. What do you believe is the biggest hurdle in effectively integrating AI into healthcare? Join the discussion in the comment section. Plus, check out this Xtelligent Healthcare article: https://bit.ly/3Vcvi8n#HumanUnderstanding #AIinhealthcare #PatientExperience

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Join us for the inaugural session of “CAHPS Insider Live,” a quarterly webcast designed for healthcare leaders eager to stay ahead with the latest insights and strategies for effective compliance. In our June webcast, we’ll cover the latest updates and proposed changes to the CAHPS survey, focusing specifically on the HCAHPS updates slated for January 2025. Our experts will offer practical advice, answer your questions, and guide you through the evolving CAHPS survey landscape. Don’t miss out—register now at https://bit.ly/3yqwywW#HumanUnderstanding #CAHPS #PatientExperience

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Last week NRC Health associates volunteered to help hang ribbons at BRYAN MEDICAL CENTER, LLC in Lincoln, Nebraska to pay tribute to Cancer Survivors on National Cancer Survivors day. You can see these beautiful displays at both Bryan Medical Center East and West Campuses in Lincoln through June 30th. If you get the chance, stop by and take in this amazing tribute. #feelconnected #humanunderstanding

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The well-being and success of nurses affects everyone. After all, a large portion of the healthcare workforce is made up of nurses or nurse-related positions. This piece from HealthLeaders explores the crucial role that strong leadership and support systems play in reducing nurse burnout. At NRC Health, we partner with healthcare leaders to provide the data and insights needed to strengthen these systems within their organizations. https://bit.ly/3RfhAAJ#HumanUnderstanding #GoBeyond #PatientExperience

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We’re thrilled to announce our opening keynote speaker for #NRCHealth's HUB24 conference: the incredible Dr. Geeta Nayyar, MD, MBA! As a globally recognized chief medical officer, technologist, and bestselling author, Dr. G brings unparalleled expertise and passion to the stage. Get ready for an electrifying experience as she shares insights into leveraging cutting-edge technology and a human-centered approach to drive innovation in healthcare. Don’t miss out on this incredible opportunity to be inspired by Dr. G at #HUB24- secure your spot today! https://bit.ly/3VhkJRM #HealthcareInnovation #HumanUnderstanding #GoBeyond

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Our partners at UCI Health are on a mission to become the friendliest, most accessible academic health system in the nation. Their latest initiative? A four-month pilot program aimed at improving communication between care teams, using #NRCHealth’s patient feedback platform.After recognizing post-COVID communication gaps, UCI Health leaders focused on enhancing direct interactions with patients and families. After launching the pilot program, they saw impressive improvements in team communication and patient experience, as well as a significant boost to Net Promoter Scores.Brad Giafa*glione, MBA, emphasizes that team communication is a culture change, and this initiative proves how impactful it can be. Kudos to UCI Health for leading the way in patient-centered care! Read more about their program at https://bit.ly/3wA4VBj#UCIHealth #PatientCare #HealthcareInnovation #HumanUnderstanding

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